Union Gospel Mission –TC has an immediate job opening for qualified Mission Support Monitor/Mentor. This is a full-time/2nd Shift position and requires a flexible, reliable and professional individuals, with the ability to work with the public. Individuals with strong communication skills, customer service skills and a kind but firm presence are desired.

 The Mission Support Monitor is responsible for welcoming all guests, answering the phones and performs other duties ensuring the Facility is secured 24 hours per day. This position will interact with other staff, residents and guests.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Control access to gates and electronic door entrances.

• Answer main telephone and direct calls to appropriate department.
• Ensure the safety of employees, residents and volunteers as they leave the building and enter their vehicles.
• Interact with volunteers assigned by Volunteer Coordinator.

• Assist in controlling traffic in the Family Center to ensure safety of residents and guests. Limit access to unauthorized areas of facility.

• Notify appropriate authorities if necessary.
• Report all security issues and/or concerns to facility managers and all client issues or concerns to case managers.
• Perform other duties as assigned.
• Maintain a safe and welcoming environment at all times

EDUCATION AND/OR EXPERIENCE: 1 year of customer service experience in a social service environment is preferred. High school diploma or equivalent required.

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform essential functions.

• Good organizational skills
• Ability to communicate effectively with staff, residents, guests, volunteers and others
• Ability to work independently
• Ability to use good judgment in contacting supervisory staff or outside authorities
• Ability to implement approved policies and procedures
• Ability to interact with people with kindness, courtesy and respect

COMPUTER SKILLS: Ability to utilize Client Records database system for scanning in services.

PHYSICAL REQUIREMENTS: Ability to be mobile throughout the assigned work area; ability to sit, stand, bend, lift and carry.

WORK ENVIRONMENT: The work environment is indoors in Union Gospel Mission facilities. Since the client population served is primarily homeless and indigent, there is a high possibility of encountering persons with mental illnesses, addictions and infectious diseases.

The Union Gospel Mission of Tarrant County is a Christian and hires only Christians.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Individuals who pose a direct threat or significant risk to the health and safety of themselves or others in the workplace, because physical requirements cannot be eliminated or reduced by reasonable accommodation, will not be considered qualified for employment. This document is not an employee contract.

DEPARTMENT:  Food Services

The Cook assists in the preparation of the ingredients and supplemental items necessary for the production of daily meals by the Shift Cook. The Prep Cook functions as an essential member of the food service department team, and as such, accepts assignments to perform various duties within the kitchen.  The Prep Cook reports to the Food Services Director.

ESSENTIAL DUTIES/RESPONSIBILITIES: 

• Review daily menu and gather all necessary ingredients in advance to prepare for main meals preparation by the cooks.
• Set up trays, steam tables, and food carts for serving line; serve food on cafeteria serving line.
• Set up serving area for special meals as directed by Food Services Director.
• Clean kitchen, equipments, including stove, oven, steam tables, food carts, serving window, doors, refrigerator, and other equipment as needed; help maintain sanitary condition of the kitchen, food prepping and  storage area.
• Store food items appropriately with labels and dates as required.
• Assist with kitchen inventory, as directed by Food Services Director.

SUPERVISORY RESPONSIBILITIES:  None

EDUCATION AND/OR EXPERIENCE: High School diploma or equivalent required.  Prior food prepping experience required. Must have a current Food Handlers Permit.

QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to individuals with disabilities to perform essential functions.

• Ability to work effectively as a part of a team
• Ability to work in a fast-paced environment
• Ability to use basic food preparation equipment
• Ability to use basic math skills necessary for recipe preparation and supply inventory, such as measuring, figuring ratios and proportions, counting, adding, subtracting, multiplying, and dividing
• Ability to communicate courteously with residents, guests, staff, and visitors

COMPUTER SKILLS:  Basic

PHYSICAL REQUIREMENTS: Ability to be moderately physically active; ability to lift 25 lbs; ability to stand/walk for more than four hours per day; ability to work in an environment with moderate exposure to extreme temperatures, dirt, dust, fumes, smoke, odors, and/or loud noises.

WORK ENVIRONMENT:  The majority of the job duties are performed indoors in a kitchen, cafeteria and dining room environment. 

The Union Gospel Mission-TC is a Christian Organization and hires only Christians.

TO APPLY PLEASE SUBMIT RESUME VIA EMAIL: hr@ugm-tc.org

Under the direction of the Program Director provides case management services and program implementation of Residents in the Children’s Enrichment Program. The Case Manager is responsible for the implementation of robust After School programming to assist the children and parents with developing healthy habits related to school attendance, studying/homework, parenting and goal achievement. The Case Manager is the point person for Children Enrichment outings including scheduling summer activities and camps. The Case Manager supervises the Reading Specialist and the After-School Tutors.

QUALIFICATIONS

Education:  Minimum of a Bachelor’s Degree in Social Work or related field. MSW or comparable preferred.

Experience:   

Licensure: Minimum of a LBSW. LMSW or comparable preferred. 

Additional Requirements:  CPR and First Aid certification preferred.

PRIMARY RESPONSIBILITIES

1.   Develop lesson plans and the supervision of children in the After School tutoring program.

2.   Plan children’s summer activities and camps including assisting parents in completing applications.

3.   Develop a schedule for all Children’s Enrichment activities and coordinate transportation.

4.   Write psychosocial assessment in the client data management system for all children in the Children’s Enrichment Program.

5.   Provide Residents with assistance and support as needed regarding progress, attendance, behavioral issues, problems, etc.

6.   Lead educational groups as determined by the Program Director.

7.      Attend all scheduled agency meetings and trainings.

8.      Maintain documentation of services provided in the agency data management system and client files with current documentation, including case notes, intake documentation, paperwork received for services with outside agencies and referrals for services.

9.      Interact with Residents to ensure their attendance to all evening activities and classes.

10.  Pass out supplies to Residents as needed and provided.

11.  Provide a Nightly report to the Program Director.

12.  Handle crisis situations as they arise; use the Emergency Code protocols as needed.

13.  Communicate with MSS Department regarding operational needs of facilities.

14.  Ensure that Development Reading Assessments and informal testing/assessments of students’ skills are conducted.

15.  Design individualized program plans for students in the Children’s Enrichment Program.

16.  Select the materials for the daily Children’s Enrichment Program activities and After School Tutoring.  

17.  Maintain student testing data and disseminate as needed to appropriate individuals and agencies.

18.  Implement testing for placement of students at ability levels.

19.  Develop individualized lesson plans for students.

20.  Coordinate curriculum with local school districts.

21.  Assist parents with Parent/Teacher meetings, ARD meetings and other interaction with local school districts.

22.  Coordinate Children Enrichment Learning activities and Summer Camps.

23.  Other duties as assigned.

DEPARTMENT: Program Services

REPORTS TO: Program Manager

SUMMARY: Under the direction of the Program Manager provides guidance & direction conducting to individuals residing in the Union Gospel Mission, intake, case plans, information and referral services. 

ESSENTIAL JOB DUTIES:

• Provide orientation and program education for potential residents
• Provide weekly orientation for new residents
• Screen and perform psychosocial assessment for potential residents
• Enter new residents into data management system
• Write psychosocial assessment in data management system
• Facilitate bed assignment and enter in data management system while assisting residents in becoming oriented to the program
• Make scan card for new residents

• Provide residents with assistance and support as needed
• Attend all scheduled agency meetings and trainings
• Maintain documentation of services provided in the agency data management system and client files with current documentation, including case notes, intake documentation, paperwork received for services with outside agencies and referrals for services

• Prepare a daily report regarding clients’ assignment to case manager, rent collected and other pertinent information.
• Collect rent from residents, enter in QuickBooks and provide receipts to residents
• Provide Program Manager with a weekly report on availability of beds
• Communicate with facility managers regarding operational needs of facilities.
• Other duties as assigned.

SUPERVISORY DUTIES/RESPONSIBILITIES: None

EDUCATION AND/OR EXPERIENCE: Bachelor’s Degree in Social Work or related field. Experienced in providing social work/case management services to diverse population. LBSW License, through the Texas State Social Work License.  

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to individuals with a disability to perform essential functions.

• Willingness to work a flexible schedule
• Ability to assess client needs and develop plans for meeting needs
• Ability to provide on-going case management services
• Ability to work under pressure and to meet deadlines as needed
• Ability to engage and diffuse crisis situations
• Ability to work effectively with clients, professionals and other personnel within the organization and collaborating agencies.
• Excellent oral and written communication skills
• Excellent organizational skills
• Minimum of LBSW License

COMPUTER SKILLS: Familiarity with Windows; proficiency with Microsoft Word and Internet functions.

PHYSICAL REQUIREMENTS: Ability to be mobile throughout work shift; ability to sit, stand, bend, lift and carry. Ability to sit for several hours at a time. Ability to lift up to 10-15 pounds

WORK ENVIRONMENT:  The work environment is indoors in Union Gospel Mission facilities.  Since the client population served is primarily homeless and indigent, there is a high possibility of encountering persons with mental illnesses, addictions and infectious diseases.

The Union Gospel Mission-TC is a Christian organization and hires only Christians. 

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Individuals who pose a direct threat or significant risk to the health and safety of themselves or others in the workplace, because physical requirements cannot be eliminated or reduced by reasonable accommodation, will not be considered qualified for employment. This document is not an employee contract.