Employees of UGM-TC play a unique and very important role in God’s plan for all those He brings to our doors.
Current Employment Opportunities
General Application
Case Manager
SUMMARY: The Case Manager is responsible for overseeing the day-to-day program planning, managing and implementation of their assigned caseload of Residents. He/She will provide hands-on client based programming, ensuring that these services meet the needs of the UGM-TC Residents. The Case Manager works to assist the Resident in achieving goals, developing skills and address physical, mental, and spiritual and problem solving skills in order for the Resident to graduate from the program with prospects for housing, employment and sustainable independent living.
QUALIFICATIONS:
Education: Master’s degree in Social Work, Counseling, Bachelors in Social Work required.
Experience: Two (2) years of clinical Social Work/Case Management experience preferred.
Licensure: Texas Licensed Master Social Worker (LMSW) or Texas Licensed Professional Counselor (LPC) preferred; Minimum Licensed Bachelor Social Worker (LBSW) or Licensed Professional Counselor-Intern (LPC-I) required.
Additional Requirements: Bilingual in English/Spanish preferred. Proficient in MS Word, Excel and Outlook. Ability to work occasional flexible hours as requested.
PRIMARY RESPONSIBILITIES:
- Screen and perform psychosocial assessment for incoming residents.
- Enter new residents’ complete data into the client management system.
- Compose an Intake Assessment entry into the client management system within the first week of arrival.
- Develop Care Plans and Individualized Goals with Residents; monitor and document goal and care achievements.
- Provide residents with assistance and support as needed regarding program progress, program class attendance, behavioral issues, problems, etc.
- Lead educational and developmental groups as implemented by the Program Director.
- Connect Residents to referral network/linkages with outside agencies.
- Attend all scheduled Department meetings and trainings.
- Maintain documentation of services provided in the client management system and Resident files with current documentation, including case notes, intake documentation, and paperwork received for services with outside agencies and referrals for services.
- Provide assistance in connecting residents to benefits and community resources as appropriate per individual.
- Interact with residents regarding behavioral issues. Develop Behavioral Contracts as required.
- Ensure the timely completion of Case Notes.
- Interact with residents regarding life skills, activities of daily living, laundry, room cleanliness, hygiene, etc. Provide coaching and direction as needed.
- Lead Resident Community meetings each week.
- Prepare a weekly written report regarding clients met with and direction provided.
- Develop, review and update a Discharge Plan and Exit strategy with Residents during each and every individual Case Management session.
- Communicate with Mission Support Services Team regarding operational and supply needs of facilities.
- Provide support to Mission Support Services staff during meal times for behavioral issues and assist where needed.
- Review the completed Daily Room/Locker Check reports in case load and address issues timely as they arise.
- Review chore assignments in case load each week and address issues as they arise.
- Ensure that all lists and rosters are current and up to date daily in the Front Desk “Blue Book”, (i.e. Lock Out, Late Pass, Quarantine, Sack Lunch, Diabetic Snacks, etc.)
- Other duties as assigned.
Emergency Stabilization Program Manager
Union Gospel Mission of Tarrant County (UGM-TC) has an immediate opening for an Emergency Stabilization Program Manager. The Program Manager reports to the Director of Programs (DOP) and has the primary responsibility to administer all aspects of the Emergency Stabilization Program. The Program Manager collaborates with the DOP to assure program capacity is managed in adherence to monthly census projections and planned/unplanned discharges. Completes and submits monthly/quarterly reports to the Director of Programs. Supervises the case management team and makes caseload assignments based on complexity of need, family size, and case manager experience. Provides clinical oversight of assessment activities; ensures assessments are completed timely, tracked, and compiled. Promotes and supports cross collaboration with internal and external programs and services to ensure women and children are linked with need driven supportive services. Facilitates regular Multidisciplinary Team Meetings (MDT) designed to determine program admission; monitor for progress; discharge readiness; and identify areas of continued need. Participates in after-hour crisis call rotations to assist and support management of safety risks and or medical emergencies and occurrences affecting the physical operation of the building.
Qualified candidates will have:
• Master’s level clinical license (i.e., social work, counseling, or related field) and at least three (3) years of leadership and program oversight experience administering an integrated, holistic model of care utilizing evidence-based practices.
• Demonstrate deep understanding of trauma and the impact on adults and children. Demonstrate an ability to understand, communicate, and effectively interact with people of various cultural backgrounds. Proven ability to provide clinical oversight and coach direct reports to utilize trauma informed strategies and interventions.
• Proven ability to perform under pressure and effectively lead and inspire direct reports to achieve the organization’s mission and meet or exceed program goals.
• Assess for the provision of quality services; track and report outputs and performance measures. Read and interpret data reports. Use data to improve program performance and service quality.
• Excellent written and oral communication skills; excellent interpersonal skills and the ability to work well with all levels of leadership, staff, and clients.
• Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines. Work independently with minimum supervision and maximum accountability.
• Knowledge of Windows operating system and Office products, including Word, Excel and Outlook.
BENEFITS
• Health Insurance and health reimbursement up to $3,500 annually
• Dental and Vision Insurance
• Short-term and long-term disability, Life and AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• 8 Paid Holidays per year
• Up to 3 weeks paid vacation (first year of employment)
INCENTIVES
• Work for a mission driven, faith-based organization
• Work life balance
• Chaplaincy and pastoral support
• Paid weekly
Competitive compensation and benefits; wage commensurate with experience and education. Please send resume with salary requirements to cwilliams@ugm-tc.org
Child Enrichment Clinical Therapist
Union Gospel Mission of Tarrant County
(UGM-TC) has an immediate opening for a Child
Enrichment Clinical Therapist position. The Clinical Therapist provides
Clinical Counseling and afterschool academic support to children and youth between
5 and 18 years. Completes trauma symptom and developmental admission screenings
and assessments. Compiles information into trauma informed, strength-based,
psychosocial assessments. Develop and implement safety plans, conducting
ongoing review and updates.
Provides
trauma informed individual clinical counseling. Leads trauma informed therapy
and psychoeducational groups. Participates in Multidisciplinary Team Meetings.
Performs Development Reading Assessments and informal testing/assessments to
determine reading skill level. Maintains student testing data and disseminate
as needed to appropriate individuals and agencies. Monitors progress of
individualized lesson plans to ensure goals are being met. Develops behavioral
plans as deemed appropriate throughout the course of service provision. Support
cross-collaboration with external programs and services to ensure children and
youth are appropriately referred and linked to need driven early intervention
services.
A master’s degree from an accredited university or college with a major in counseling, social work, or psychology; and one of the following clinical licensures: LCSW, LMFT, LMFT-Associate, LPC, LPC-Intern licensure with at least 2 years of experience providing clinical counseling to children. Additionally, qualified candidates will:
·
Build safe, trusting relationships with
children, youth, and their parents; exercise appropriate boundaries.
Demonstrate understanding and compassion for the priority population.
Proven ability to perform under pressure; conduct need assessments and evaluate
for appropriateness of services; and apply sound clinical insight.
· Demonstrate knowledge and experience in evidenced-based, trauma-informed clinical modalities and interventions, including TBRI and Trauma Focused Cognitive Behavioral Therapy (TF-CBT).
· Knowledgeable of issues clients face such as victimization, poverty, chronic health conditions, substance use/abuse, and intimate partner violence.
· Work independently with minimum supervision and maximum accountability. Build and maintain relationships with parents as well as internal and external partners.
·
Excellent written and oral communication
skills, strong organizational skills. Flexible, excellent interpersonal skills
and the ability to work well with all levels of management, staff, and children
and families served.
BENEFITS
· Health Insurance and health reimbursement up to $3,500 annually
· Dental and Vision Insurance
· Short-term and long-term disability
· Life and AD&D Insurance
· Employee Assistance Program
· 401(k) Retirement Plan
· 8 Paid Holidays per year
·
Up to 3 weeks paid vacation (first year of
employment)
INCENTIVES
· Work for a mission driven, faith-based organization
· Work life balance
· Chaplaincy and pastoral support
·
Paid weekly
Competitive compensation and benefits; wage commensurate with experience and education.
Clinical Therapist
Union Gospel Mission of Tarrant County (UGM-TC) has an immediate opening for a Clinical Therapist position. The Clinical Therapist provides trauma informed individual and group counseling and leads trauma informed psychoeducational groups. Participates in Multidisciplinary Team Meetings. Completes screenings and assessments. Compiles information into trauma informed, strength-based, psychosocial assessment. Develops and implements safety plans, conducting ongoing review and updates. Works in collaboration with the Director of Clinical Counseling Services to implement the provision of high-quality clinical services in key programmatic areas. The Clinical Therapist assists the organization with meeting its quality improvement, evaluation, and reporting requirements and contributes to developing program outputs, impact measures, and quality indicators. Utilizes internal tracking mechanisms and UGM’s client information system to collect and track data monthly, quarterly, and annually.
A master’s degree from an accredited university or college with a major in counseling, social work, or psychology; and one of the following clinical licensures: LCSW, LMFT, LPC licensure and at least 2 years of experience providing group, individual, and family counseling. Additionally, qualified candidates will:
· Build safe, trusting relationships with adults and children; exercise appropriate boundaries. Demonstrate understanding and compassion for the priority population.
· Demonstrate knowledge and experience in evidenced-based, trauma-informed clinical modalities and interventions.
· Proven ability to conduct need assessments and evaluate for appropriateness of services; application of sound clinical insight.
· Excellent written and oral communication skills, strong organizational skills. Flexible, excellent interpersonal skills and the ability to work well with all levels of management, staff, and children and families served.
BENEFITS
· Health Insurance and health reimbursement up to $3,500 annually
· Dental and Vision Insurance
· Short-term and long-term disability
· Life and AD&D Insurance
· Employee Assistance Program
· 401(k) Retirement Plan
· 8 Paid Holidays per year
· Up to 3 weeks paid vacation (first year of employment)
INCENTIVES
· Work for a mission driven, faith-based organization
· Work life balance
· Chaplaincy and pastoral support
· Paid weekly
Competitive compensation and benefits; wage commensurate with experience and education.
Janitor
JANITOR
The Janitor is responsible for deep cleaning housekeeping routines such as stripping, mopping and buffing hard floors; shampooing, extracting and spot cleaning carpet and furniture upholstery; cleaning walls, dry erase boards and vents in meeting rooms, offices, and public areas; returning all furniture and equipment to their proper place in each common area and meeting space at the end of each business day; while ensuring a safe and risk preventive environment within OSHA regulations. This is a full time position; Wednesday through Sunday, 11:30 am - 8:00 pm.
QUALIFICATIONS
Education: High school diploma or GED preferred.
Experience: One (1) year experience in floor care and housekeeping duties preferred.
Additional Requirements: Must be able to work with minimal supervision.
Competitive salary and excellent benefits
Union Gospel Mission of Tarrant County is a Christian organization.
Maintenance Technician
Job Summary:
The Facilities Technician will perform general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, heating and cooling, and other building systems. This is a full-time position.
Duties/Responsibilities:
· Inspects and identifies equipment or machines in need of repair.
· Troubleshoots issues to determine necessary repairs.
· Plans repair work using building’s blueprints or equipment manual as needed.
· Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other building fixtures.
· Performs routine maintenance on building systems.
· Cleans and assists with upkeep of the facilities.
· Orders supplies and materials needed for repairs and maintenance.
· Performs other related duties as assigned.
Required Skills/Abilities:
· Ability to follow instructions from supervisors or senior maintenance workers.
· Knowledge of general carpentry and repair.
· Ability to use hand tools and power tools.
· Excellent organizational and time management skills.
Education and Experience:
· High school diploma or equivalent required.
· Related experience preferred.
· On-the-job training offered.
Physical Requirements:
· Prolonged periods standing and walking.
· Must be physically able to climb ladders, bend, or crawl into awkward spaces.
· Must be able to lift up to 50 pounds at a time.
IT Media Specialist
POSITION SUMMARY
This position will manage hardware inventory and resolve software problems for local and remote users. Successful candidates will have excellent communication skills, attention to detail, and ability to manage competing priorities. The Specialist will ensure the organization's technology infrastructure runs smoothly and efficiently to meet its needs. The Specialist supports meeting-related data connectivity, including setup and support of Audio Visual (AV) systems including video conference, audio conference, and presentation systems necessary to ensure successful delivery of AV services for the community.
QUALIFICATIONS
Education: Bachelor’s degree and three years of experience OR equivalent combination of education and experience.
Experience: Experience with deploying and troubleshooting break/fix hardware and peripherals. Experience troubleshooting conference rooms, Zoom/Teams conferencing issues, telephony systems, messaging platforms and collaboration tools. Experience as a desktop technician solving complex technical issues.
PRIMARY RESPONSIBILITIES
This section describes the primary responsibilities of an employee in this position. Please note: The primary responsibilities of this position are not limited to this list.
- Provide on-site and remote technical support and troubleshooting for desktop systems, software, and peripherals, including deployment of equipment and technology for new employees
- Respond to and resolve end-user incidents and service requests in a timely and efficient manner, ensuring high customer satisfaction.
- Install, configure, and maintain desktop hardware and software components, including operating systems, office productivity suites, and specialized business applications.
- Train end-users on the proper use of hardware, software, and systems, and help with technology-related inquiries.
- Provides multimedia training and technical support for successful in-person and hybrid courses and events including hardware and software updates.
- Runs audio-visual equipment for community-wide events (including chapel and staff meetings).
- Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions.
- Manage and scale relationships with outsourced IT partner; Main POC and liaise between users and outsourced IT company; triaging and escalating as needed.
- Collaborate with outsourced IT partner to identify and implement solutions to recurring technical issues.
- Maintain and update inventory of desktop hardware, software licenses, and AV/peripheral devices.
- Perform routine maintenance and upgrades on desktop systems, including hardware replacement, software updates, and security patches.
- Conduct system and software performance monitoring to identify and address potential issues proactively and stay up to date with emerging technologies and industry trends to make recommendations for hardware and software upgrades or enhancements.
- Document all support activities, incidents, and resolutions accurately and thoroughly.
- Coordinate with outside providers and internal users around system integration and data security.
- Other tasks as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
This section describes the knowledge, skills and abilities an employee in this position should currently possess. Please note: The knowledge, skills and abilities required for this position are not limited to this list.
1. Ability to quickly incorporate new techniques and processes.
2. Ability to work independently and as part of a team.
3. Strong interpersonal, verbal, and written communication skills.
4. Ability to work collaboratively and across departmental lines at a small, diverse organization.
5. Self-starter, highly motivated.
6. Ability to coordinate multiple projects and priorities with efficiency, give careful attention to detail, and demonstrate organizational and management skills.
7. Ability to diagnose and resolve technical issues and eliminate repetitive issues both on-site and remotely quickly and effectively.
8. Knowledge of computers and software applications.
9. Skill in organizing and prioritizing workloads to meet deadlines.
10. Effective oral and written communication skills.
11. Ability to communicate effectively with UGM-TC leadership, staff members, and applicants.
12. Ability to adhere to safety policies and procedures.
13. Ability to use good judgment and to maintain confidentiality of information.
14. Ability to work as a team player.
15. Ability to work in a fast-paced environment.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
This section describes the physical, mental and other special demands of this job. Modifications to the manner in which this job may be performed will be reviewed periodically.
1. Ability to work a flexible 40-hour week.
2. Ability to handle a variety of repetitive tasks.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES
This section describes the machines, tools, equipment and other work aides an employee in this position must be able to use.
1. Telephone.
2. Computer.
3. Video-conferencing equipment.
Mission Support Mentor - Women's Overnight
Union Gospel Mission of Tarrant County (UGM-TC) has an immediate opening for an overnight Mission Support Services Mentor position in our women’s dorm. The Mission Support Mentor works directly with the Residents, Outside Guests and Overnight Guests to ensure they are attending all scheduled programming. Maintains a calm and positive community environment; observes at all times for safety and security issues; and de-escalates and diffuses escalating situations with kindness, calmness and tact. The MSM is responsible for ensuring all facilities are used properly, kept clean and in good repair; ensures that all Residents and Guests are monitored and guided to healthy and positive interactions. The MSM is to be the role model of professionalism, kindness, tactfulness, maturity and Christian grace for Residents to learn from and emulate. Treats Residents and Guests with professional courtesy and respect regardless of their behavior. Interprets and implements Program Policy and Procedures. This position is for the Overnight Shift.
Qualified candidates will have:
- Experience working/interacting with vulnerable populations. Demonstrate an understanding the impact of trauma on adults and children. Experience applying a trauma-informed approach. Build safe, trusting relationships with clients/guests and exercise appropriate boundaries.
- Knowledgeable of issues/traumas that clients/guests face such as victimization, homelessness, poverty, substance use/abuse, and intimate partner violence.
- Work independently with minimum supervision and maximum accountability.
- Proficient computer skills (Windows operating system and Office products, including Word, Excel, and Outlook) as well as an ability to learn and use any other software programs needed in the operations of UGM-TC.
BENEFITS
- Health Insurance and health reimbursement up to $3,500 annually
- Dental and Vision Insurance
- Short-term and long-term disability
- Life and AD&D Insurance
- Employee Assistance Program
- 401(k) Retirement Plan
- 8 Paid Holidays per year
- Up to 3 weeks paid vacation (first year of employment)
INCENTIVES
- Work for a mission driven, faith-based organization
- Work life balance
- Chaplaincy and pastoral support
- Paid weekly
Competitive compensation and benefits; wage commensurate with experience and education.
Mission Support Mentor (Men's Dorm) Overnight
Union Gospel Mission of Tarrant County (UGM-TC) has an immediate opening for an Mission Support Services Mentor position in our men’s dorm. The Mission Support Mentor works directly with the Residents, Outside Guests to ensure they are attending all scheduled programming. Maintains a calm and positive community environment; observes at all times for safety and security issues; and de-escalates and diffuses escalating situations with kindness, calmness and tact. The MSM is responsible for ensuring all facilities are used properly, kept clean and in good repair; ensures that all Residents and Guests are monitored and guided to healthy and positive interactions. The MSM is to be the role model of professionalism, kindness, tactfulness, maturity and Christian grace for Residents to learn from and emulate. Treats Residents and Guests with professional courtesy and respect regardless of their behavior. Interprets and implements Program Policy and Procedures.
Qualified candidates will have:
- Experience working/interacting with vulnerable populations. Demonstrate an understanding the impact of trauma on adults and children. Experience applying a trauma-informed approach. Build safe, trusting relationships with clients/guests and exercise appropriate boundaries.
- Knowledgeable of issues/traumas that clients/guests face such as victimization, homelessness, poverty, substance use/abuse, and intimate partner violence.
- Work independently with minimum supervision and maximum accountability.
- Proficient computer skills (Windows operating system and Office products, including Word, Excel, and Outlook) as well as an ability to learn and use any other software programs needed in the operations of UGM-TC.
BENEFITS
- Health Insurance and health reimbursement up to $3,500 annually
- Dental and Vision Insurance
- Short-term and long-term disability
- Life and AD&D Insurance
- Employee Assistance Program
- 401(k) Retirement Plan
- 8 Paid Holidays per year
- Up to 3 weeks paid vacation
INCENTIVES
- Work for a mission driven, faith-based organization
- Work life balance
- Chaplaincy and pastoral support
- Paid weekly